Tim Harris and Saneel Radia, of the Chicago marketing firm Denuo added some great ideas into all the marketing hype.
They talked about management theory.
Most companies are dominated by Apollo (procedures, roles and job descriptions).
Sounds like this company values the Dionysus culture (indiviualism) and Athena culture (groups that come together to perform a task and then disperse and move on). In the Media 2010 program, Saneel calls himself an "alchemist" as well as Senior VP.
His past clients include: Kellogg, GM, Hewlett-Packard, Proter & Gamble and been named a "Media All-Star" by MediaWeek. Tim is one of the founders of the company - he graduated with a BA degree in telecommunications.
He's a games developer/designer who helps people figure out how they can fit into the digital space. They took on seven sacred cows: 1. All ideas are good.
2. Ad campaigns are essentially a marketing expense.
3. The best teams are made up of superheroes.
4. Creative leaders should be creative people.
5. Each employed should strive for perfection.
6. Marketing is a masterpiece that needs a dramatic reveal.
7. Integration is the ideal. Point ONE: "Divergent thinking alone doesn't get the job done" - brainstorm but then take one idea and make it the new point of focus.
They recommend assigning not an editor but a bouncer to oversee the process. Point TWO: Did you know that McDonalds wanted to sell fries out of the Redbox instead of videos?
"Marketing lives at the intersection of product and human behaviour".
Apparently the creators of Redbox asked themselves the question: "What could we sell to all the people who eat at McDonalds?"
They decided people getting take-out usually are looking for entertainment as well.
"What if..." Point THREE: Generalists as well as specialists are important in the process of innovation.
The example they use is of an architect who is also an entymologist - he studies the behaviour of insects.
When he was asked to build a building in Zimbabwe with no central heating or cooling he thought of how termites channel the wind to regulate the interior temperature in extreme conditions.
I think they said that the building he built cost 10 percent less than ordinary buildings to heat and cool.
This in a climate that varies from extremely hot to freezing.
He was able to do this because he had an understanding beyond his specialty: architecture. It's a key point I've been confronted by in recent years where it seems organisations are constantly searching for the holy grail by hiring specialists: information architects, Flash developers, designers etc.
This point goes straight to the heart of the whole debate about how you create "compelling" content.
Take Don Draper, for instance.
(I get the feeling that the ethically and intellectually nimble 1950s ad man of Mad Men fame is a superhero to the ad & marketing industry. Real trip to see the grins on the faces of all these "marketing business" types sitting in the room when someone described Don's take on how to sell cigarettes: everyone else's brand causes Cancer, Lucky's are hand-picked and toasted.) Don is a generalist: he crosses all boundaries to weave a story because he's interested in everything.
Life is art and art is life - in his case, ads. Point FOUR: Creatives are "rock stars". Leaders need to instigate other people's creativity - they are creative catalysts. Point FIVE: Create the "perfect job" NOT the "perfect person". Everyone has strengths and weaknesses. Understand their motivations. Take advantage of their strengths to create a nimble, strong outfit. Point SIX: Keep marketing in perpetual beta. Point SEVEN: Embrace the "one-off". Fail quickly. Experiment.
The reason I make a point of the fact that this event is sponsored by Fairfax is because they just posted a profit - while other traditional media companies are falling down. They've been running this event for several years. Sounds like they are following these principles to some extent.
And people are concerned about identity cards? HUH!
Teachers literally being assaulted from all directions: new curriculums, new technology, kids with knives.
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We already live in a world of augmented reality.
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Two monks were arguing about a flag. One said: The flag is moving.
The other said: The wind is moving.
The 6th patriarch happened to be passing by.
He told them: Not the wind, not the flag, mind is moving.